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It is best to review your home warranty contract to understand specific coverage and limitations for the broken item. Request service. Sign in to place your request online or call 800. 992. 3400. Schedule an appointment.

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01.14.2007 | 34 Comments

The warranty company is nothing more than a middle man sucking money out of the customer, the contractor, and providing a terrible disservice to both for it. The contractor with the lowest average cost per call is put in the number one position. If the contractor has a large repair it skews the average and the contractor won’t get calls. If you consistently do what is right for the customer and push to replace equipment that is old and rusted out then you will suffer the consequences!After working with A n e S for 10 years the customers loved my company!They would request me and S didn’t like that. They HWC’s want to control the contractor sent out so they can put the contractor with the lowest avg. cost per invoice out first.

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01.14.2007 | 16 Comments

I pay the $75. 00 initial visit fee and the monthly fee and they have taken care of the rest on the 3 occasions that I have called. I really have had nothing but good experiences with HBW and would recommend them. So far, they have provided me with great peace of mind. My experience in submitting claims with 2 10 has been very good. I do it by phone and the reps are very pleasant.